Examining how AI can improve customer-brand relationships
30-second summary:
As a design strategist and UX researcher, I’m always looking for ways to create the most engaging digital experiences
AI is revolutionizing the way we design digital experiences, from personalized recommendations to customized training programs, and even omnichannel customer journeys
While the rise of AI in our daily lives has met with excitement, as designers, we need to be mindful of its potential risks and ensure that our AI-powered solutions are transparent, ethical, and empathetic
As a design strategist and UX working in tech, I’m always trying to learn from people to design the most engaging digital experiences…